Whether it’s an international tour group VIPs for a sporting event, a film crew on their way to a new set or delegates on the way to a convention- all passengers are the same, right? Wrong. With years of experience in the transport and events industries, we know that it’s quite the opposite. Every group of passengers will have completely different needs, requirements and expectations and just like any other part of event management a one size fits all approach doesn’t work.
So how do you make sure the passenger experience is seamless? The first and most important step is to really get to know your passengers. Small details are what make the difference between a good experience and a bad experience. Gain as much information as you can about the passengers who will be using your service. The more details you have the better. Take a look below at some of our tips and wider considerations you should make when you’re selecting your transport supplier.
14/07/2022 | Travel ConnectA complex outlook for TMC's. How can we help?
The return to travel in 2022 is one of the biggest challenges facing Travel Management companies in the year ahead. But corporate travel is not expected to exceed 50% of what it was pre-pandemic.
09/06/2022 | Travel ConnectThe shape of Corporate Travel post Pandemic
The shape of corporate travel post pandemic As leisure travel booms and people take to the roads to enjoy holidays as well as meeting friends and family, the corporate travel picture isn’t far behind.
26/05/2022 | Travel ConnectBusy hotels always benefit from dedicated corporate travel
We know you don’t need reminding 2022 is the “year of the meet-up”. As you deal with the influx of corporate events to your hotel, stemming from the pandemic’s pent-up demand of businesses’ need to get-together, collaborate and innovate.
26/05/2022 | Travel ConnectAs tourism recovers, how will Travel Operators handle demand?
Currently, being a Tour Group Operator is a big ask, more so than it’s ever been, due to the predicted surge in the numbers of travellers getting ready to pack their suitcases.
07/04/2022 | Travel ConnectConsidering Shuttle Services?
Considering staff shuttle services? You know it’s the sensible solution, but what next?
24/03/2022 | Travel ConnectWhat we learned as transport partner for COP26 & how it can help you
It’s not every day you are asked to be part of one of the world’s leading global events, that’s why we pulled out all the stops to ensure we planned, managed, and delivered a first-class service for COP26!
08/10/2020 | Travel ConnectAdapt, learn and optimise: Get the most out of your 2021 Tour Season
Group Tour Transport 2021 – Make the most out of your season. What does your seasonal planning for 2021 look like?
27/02/2020 | Travel ConnectVehicle selection: the importance of getting it right
First off, can you tell the difference between a MPV, a midi or a mini? What about an executive coach vs a standard coach? More to the point, why does it matter?
23/01/2020 | Travel ConnectTop tips for planning a busy tour season
You’re a busy Tour Operator planning for the season ahead. You’re already booked to attend a number of key industry events and exhibitions, most of which are at the start of the year and your diary is crammed with appointments.